The newly relocated National Home Builders Registration Council (NHBRC) Customer Care Offices situated in Tshwane, Witbank, Bloemfontein and Kimberley currently do not have access to telephones and email.
This has resulted in customers in the four regions experiencing delays in accessing some of the NHBRC’s services such as registrations, renewals, enrolments, complaints, and so forth. “We wish to extend our apologies for the inconvenience that this has caused,” says Tshepo Nkosi, NHBRC manager: corporate communication and stakeholder relations.
Nkosi encourages home consumers/builders, contractors and developers to direct any enquiries as per below:
Tshwane: +27(0) 11 317 0000 / +27(0)11 525 5500
Bloemfontein: +27(0) 51 444 0062 / +27(0) 81 591 0249
Kimberley: +27(0) 82 963 8255 / +27(0) 81 591 0249
The new physical addresses for the new customer care centres are as follows:
200 Nelson Mandela Drive
Montreo Corporate Park
10 Oliver Street
Block 2, Ground Floor, Right Wing
iParioli Office Park
1166 Park Street
Please also note that the NHBRC will be moving to new offices located for ease of access for its customers in Emalahleni (Witbank) to the following address:
Smokey Mountain Office Village
Route N4 Business Park
Ground & 3rd Floors (1&3 / 306)
Ben Fleur x 11
Housing consumers who wish to build or buy a new home are also advised to verify beforehand with the NHBRC as to the status of their builder, on either its toll-free number 0800 200 824 or on the website www.nhbrc.org.za – whether or not such a company or person is a registered home builder. Report all unethical conduct or corruption to the independent ethics hotline on 0800 203 698 or email firstname.lastname@example.org.